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Frequently Asked Questions
General use
Yes, depending on the mode! You can useGreen and Yellow modes daily, whileRed modeis recommended every 3 days (or up to 3 times a week).Blue modeis the most intensive and should be used no more than once a week.
Each treatment takes about 5 minutes for the entire face, making it easy to fit into your routine.
Absolutely! The 4T+ is designed for most skin types. For Green and Yellow modes, simply adjust the intensity to level 5 if you have sensitive skin. For Red and Blue modes, it’s best to wait until active acne or blemishes have healed before use.
Of course! Everyone’s skin deserves care. For best results, we recommend men clean-shave their face before using the device.
The key is consistency! Set a schedule and allocate specific days for each mode. Once you get into the habit, using the 4T+ will feel like second nature. Check out our recommended schedule here for guidance.
Skincare Products & Compatibility
Yes! The 4T+ works beautifully with skincare products you already own. For product recommendations tailored to each mode, click here.
Definitely! You can glide the device directly over a sheet mask. Depending on the mask’s thickness, you may need to increase the intensity level slightly.
Not necessarily! For Green and Yellow modes, distilled water works perfectly as it’s an excellent conductor of electricity.
For Green, Yellow, and Red modes, you can also use microcurrent or ultrasound gels. For Blue mode, opt for oil-based serums.
You can absolutely use your existing products, as long as they have similar ingredients to our recommendations. For a list of compatible products, click here.
Areas of Use
Yes! The 4T+ comes with a lip, nose, and eye attachment specifically designed for delicate areas like around the eyes.
Absolutely—just avoid the middle of your neck where the thyroid is located. For a step-by-step guide, check out our neck and décolletage instruction video here.
Yes, you can! The 4T+ is great for larger muscle areas. If your primary focus is body treatments, we recommend the 4T++. For a detailed body guide, click here.
For targeted treatment of fine lines and wrinkles, check out ourinstruction videos here.
Device Maintenance & Care
After each use, gently clean the device with an alcohol spray and wipe it down with a soft tissue. Make sure to dry it thoroughly, especially around the electric nodes.
The 4T+ can last up to 10 hours on a single charge, so you can use it multiple times before needing to recharge.
While the 4T+ can handle skincare products, it’s not designed to be submerged in water. Avoid using it in steamy bathrooms, baths, or showers.
Store the 4T+ in itstravel casein a cool, dry place to keep it in perfect condition.
Results & Expectations
You’ll notice your skin looking cleaner and brighter right away. For lifting and contouring effects, consistent use over 2 months is key for lasting results.
Yes! Stick to Green and Yellow modes at a lower intensity (level 5) if you have active acne or breakouts.
The 4T+ can help improve skin health and deliver active ingredients deeper into the skin. Pair Blue mode with ingredients like vitamin C, azelaic acid, or kojic acid to target hyperpigmentation and dark spots.
Absolutely—just use the device at a lower intensity that feels comfortable for your skin.
Consistency is key! Stick to the recommended usage schedule and avoid overusing the device. Just like muscles, your skin needs time to recover and rejuvenate.
Safety & Precautions
We recommend avoiding use during pregnancy or breastfeeding.
The 4T+ is safe and non-invasive, but if you experience any irritation, discontinue use and contact us for assistance.
Yes, but we recommend waiting2 weeksafter your procedure before resuming use.
Technical Questions
The 4T+ is designed for the face, neck, and shoulders, while the 4T++ is better suited for larger muscle groups like the arms, abdomen, and thighs. If you’re unsure which model is right for you, send us a message!
Simply press the “Mode” button until the corresponding colour appears:
- Green: Negative Ion Cleansing
- Yellow: Positive Ion Mode
- Red: EMS & Microcurrent
- Blue: Electroporation
Absolutely! The 4T+ is multi-voltage and comes with a travel case, making it the perfect skincare companion on the go.
Yes! The 4T+ comes with a2-year manufacturer warrantyfor your peace of mind.